Feb 11, 2015 by Pete Holiday Support

Taking a Hard Look at API v2.0

MailChimp's API powers our mobile apps and integrations with other services, and our customers use it to sync their internal data with their mailing lists. We serve 50 million successful API requests each day to a quarter of a million distinct users. It's big. And in the last 18 months, we made 2 big changes: ...

Dec 11, 2013 by Jonathan Hunsucker Support

Our Support Safety App: Banana Peel

My mother used to holler "Safety first!" when I rode my bike past the neighbor's house. Our support team members say the same thing when they're faced with zip files, html documents, PDFs, or other formats customers use to export their campaign designs and mailing lists. Malicious files are often indiscernible from benign ones. This ...